Harbor Star Shipping Success Story

Industry: Maritime
Features: Core HR, Payroll, Attendance

The transformative power of technology in enhancing HR operations for increased efficiency and employee satisfaction.

Harbor Star Shipping is a leading integrated maritime service provider in the Philippines, operating diversified service categories throughout Southeast Asia.

They were struggling with a multitude of HR-related challenges, ranging from time-consuming manual processes and inaccuracies, to difficulties in managing remote work and leave requests. By implementing KAMI’s integrated HRMS, a real-time attendance system and payroll software, Harbor Star Shipping successfully addressed its challenges related to attendance tracking, WFH arrangements, leave management, and payroll computation. In doing so, they not only saved time and reduced errors but also significantly enhanced employee satisfaction and productivity, positioning themselves for future growth and success.

1,800
hours

saved per payroll run

50%
reduction

in average HR costs

Satisfaction score

4.9/5

The challenge

Manual attendance tracking and remote work arrangements

Prior to implementing KAMI Workforce’s tailored HR solutions, Harbor Star Shipping grappled with labor-intensive manual attendance tracking and the management of remote work arrangements. These outdated processes were incredibly time-consuming, leading to a substantial drain on resources and processing time.

As remote work became more prevalent, the need for an efficient system to manage attendance and monitor work-from-home (WFH) activities became imperative.

Leave management and time-consuming activities

In addition to attendance and WFH management, Harbor Star Shipping found themselves burdened by the time-consuming nature of leave management and related HR activities. These manual processes absorbed a significant portion of their administrative staff’s time, diverting them from more strategic tasks. This inefficiency was a clear hindrance to the organization’s overall productivity.

Erroneous and fraud-prone manual payroll process

One of the most pressing issues was Harbor Star Shipping’s manual payroll process, which was riddled with errors and vulnerability to potential fraud. Inaccurate payroll calculations led to employee dissatisfaction and even legal compliance issues, posing a considerable challenge.

Delays in payroll disbursement

The manual payroll system at Harbor Star Shipping frequently resulted in payment delays, causing employee frustration, particularly for employees who depended on timely payroll disbursements. Payroll timeliness was essential, and the organization needed a solution to streamline this process.

The solution

Flexible, real-time timekeeping system

Harbor Star Shipping adopted KAMI Attendance, a flexible, real-time attendance system designed to align seamlessly with their unique attendance policies. The solution brought several advantages:

  • Customization to varied attendance policies: KAMI Attendance effortlessly accommodated Harbor Star Shipping’s diverse attendance policies. Whether employees worked remotely or on-site, this system adapted flawlessly to different work scenarios, ensuring compliance with the company’s policies.
  • Real-time data capture and instant reporting: Real-time data capture introduced an invaluable capability—instant access to attendance data. Harbor Star Shipping’s HR teams gained the ability to generate up-to-the-minute reports, enabling swift, data-driven decision-making. This agility in reporting marked a substantial improvement over their previous manual processes.
All-in-One integrated solution

The second component of the solution involved a comprehensive all-in-one integrated system that unified employee data, timekeeping, and payroll, offering a range of benefits:

  • Seamless data flow: The integrated system facilitated the seamless flow of employee data, encompassing attendance records and timekeeping information. This integration eliminated data silos, significantly reducing the risk of discrepancies and data duplication. The centralized system also simplified administrative tasks like leave management and compliance monitoring.
  • Efficient and accurate payroll processing: By consolidating timekeeping data and payroll calculations within a unified system, Harbor Star Shipping streamlined their entire payroll process. This eliminated manual entry errors and enhanced accuracy, positively impacting payroll precision.
  • User-friendly interface: Employees and HR staff found KAMI’s apps remarkably user-friendly, promoting swift adoption and increased engagement with the app on a daily basis. The user-friendly interface improved the overall user experience, reducing the learning curve for those interacting with the system.
KAMI Workforce has been a game-changer for us. We used to spend days checking attendance, processing payroll, and generating reports, but now we can do it all in just one day!

Effel Santillan

Head of Human Resources

Talk to an expert

KAMI’s tailored solutions have helped Harbor Star Shipping to transform their attendance tracking and payroll processes. Are you ready to take the first step towards your HR transformation?

The challenge

  • Tedious Manual Attendance and Leave Approvals Process

Manila Polo Club was burdened by an outdated paper-based attendance and leave approval system. Employees had to submit physical attendance sheets, causing data entry headaches and a lack of real-time visibility. HR staff struggled with paperwork, causing delays in processing leave requests.

  • Delays and Inaccuracies in Payroll Due to Frequent Last-Minute Schedule Changes

Frequent last-minute changes to employee schedules led to payroll chaos. HR and payroll teams found it challenging to keep up, resulting in payroll inaccuracies and delays. These issues frustrated employees, eroding trust in the payroll processes.

  • Disjoint Manual Daily Time Record (DTR) and External Payroll Results in Long Lead Times

Reconciling manual DTRs with external payroll processing posed significant challenges. This disjointed process led to extended payroll lead times and discrepancies between DTR data and the final payroll figures. The lack of integration between these crucial workforce management components caused inefficiencies and reduced overall productivity.

The solution

  • Flexible Timekeeping System for Dynamic Scheduling

We introduced a cutting-edge timekeeping system that empowers Manila Polo Club to efficiently manage their workforce. This system offers dynamic scheduling capabilities, allowing supervisors and managers to adapt swiftly to last-minute changes. Employees can effortlessly submit their availability and preferences, streamlining the scheduling process.

What’s more, the highly-configurable nature of the system ensures it can be tailored precisely to meet the unique needs of Manila Polo Club, providing a seamless fit.

  • Real-Time Attendance System with Instant Payroll Integration

To tackle attendance tracking challenges, we implemented KAMI Payroll, an advanced attendance system. This innovative system captures attendance requests and amendments in real-time, eliminating the need for cumbersome paper-based processes and reducing the likelihood of errors. With instantaneous integration into the payroll system, any attendance changes are accurately reflected in payroll calculations. 

This real-time integration significantly enhances the accuracy and timeliness of payroll processing, ultimately boosting employee trust and satisfaction.

The results

6
days

of payroll processing saved monthly

100% automation

in wages, benefits and tax calculations

Satisfaction score

5/5