SehatQ Success Story

Industry: Healthcare, Technology
Features: Core HR, Payroll, Attendance

Leveraging technology to supercharge HR operations with unmatched efficiency, boost attendance and payroll accuracy.

SehatQ is an Indonesian healthtech provider that offers an online platform for healthcare services and information.

The company faced several challenges in its payroll and attendance processes. Before partnering with KAMI Workforce, they were tied down by complex configurations for employee records and attendance tracking, carrying a high risk of errors. KAMI was introduced as a comprehensive solution to address these challenges, offering enhanced customizations for storing and tracking employee data, payroll, and attendance.

49
hours

saved weekly for shift scheduling

+35%
savings

per employee cost

Satisfaction score

4/5

The challenge

Complex requirements for employee records and attendance tracking

Changing leave policies and tax types were just some of the dynamic regulations SehatQ had to constantly keep up with. Without a system that could meet their multifaceted needs, their HR and administrative operations were often strained with delays and inefficiencies.

Challenges in attendance tracking and timesheet accuracy

Prior to adopting KAMI, SehatQ faced challenges in effectively tracking the attendance of employees and their doctors, leading to operational inefficiencies and issues with workforce planning and payroll.

SehatQ’s challenges with inaccurate attendance records compromised the reliability of HR and payroll functions. Not only did this lead to payroll discrepancies but can potentially draw a negative impact on employee morale.

Error-prone manual payroll processes potentially leading to delays

Manual payroll processing is susceptible to fraud and often leads to delayed disbursements or worse, inaccurate pay.

SehatQ, however, weren’t just looking for a solution to automate payroll. They needed innovative software that seamlessly integrated payroll with employee attendance so employees would be compensated in a timely and accurate manner.

The solution

Real-time attendance tracking

With KAMI Attendance available 24/7 on both desktop and mobile, SehatQ employees are given real-time visibility into their working hours. Employees can clock in and out, including when they’re on the go.

The system also provides a holistic view of workforce data, detecting any inaccuracies or potential fraudulent activities related to attendance.

Highly-configurable system for employee data management, payroll and attendance

SehatQ adopted KAMI Workforce’s Core HR, payroll, and attendance modules to address their challenges with employee management.

  • Hyperflexible Platform: KAMI can be easily tailored to handle SehatQ’s complex requirements and changing tax and attendance policies. It also effortlessly scales to accommodate organizational demands without the need to extensively modify the system.
  • Integrated Payroll and Attendance System: With attendance data linked directly to payroll, SehatQ managed to streamline the entire process, all while ensuring that employees are paid accurately based on their actual working hours.
  • Real-time Data: This essential feature played a pivotal role in streamlining SehatQ’s business operations. Their HR and admin teams now have immediate and up-to-minute access to attendance data, ultimately reducing the potential for discrepancies or disputes related to payroll.
KAMI is one of the best HRMS I have ever used! Its flexible features and modules cater perfectly to our HR needs in a system, making our work as an HR team much more effective and efficient.

Fazar Ayodhia

HR & GA Administration

Talk to an expert

Like SehatQ, you can overcome complex attendance and payroll issues with KAMI Workforce. Take the first steps towards your HR transformation today.

The challenge

  • Tedious Manual Attendance and Leave Approvals Process

Manila Polo Club was burdened by an outdated paper-based attendance and leave approval system. Employees had to submit physical attendance sheets, causing data entry headaches and a lack of real-time visibility. HR staff struggled with paperwork, causing delays in processing leave requests.

  • Delays and Inaccuracies in Payroll Due to Frequent Last-Minute Schedule Changes

Frequent last-minute changes to employee schedules led to payroll chaos. HR and payroll teams found it challenging to keep up, resulting in payroll inaccuracies and delays. These issues frustrated employees, eroding trust in the payroll processes.

  • Disjoint Manual Daily Time Record (DTR) and External Payroll Results in Long Lead Times

Reconciling manual DTRs with external payroll processing posed significant challenges. This disjointed process led to extended payroll lead times and discrepancies between DTR data and the final payroll figures. The lack of integration between these crucial workforce management components caused inefficiencies and reduced overall productivity.

The solution

  • Flexible Timekeeping System for Dynamic Scheduling

We introduced a cutting-edge timekeeping system that empowers Manila Polo Club to efficiently manage their workforce. This system offers dynamic scheduling capabilities, allowing supervisors and managers to adapt swiftly to last-minute changes. Employees can effortlessly submit their availability and preferences, streamlining the scheduling process.

What’s more, the highly-configurable nature of the system ensures it can be tailored precisely to meet the unique needs of Manila Polo Club, providing a seamless fit.

  • Real-Time Attendance System with Instant Payroll Integration

To tackle attendance tracking challenges, we implemented KAMI Payroll, an advanced attendance system. This innovative system captures attendance requests and amendments in real-time, eliminating the need for cumbersome paper-based processes and reducing the likelihood of errors. With instantaneous integration into the payroll system, any attendance changes are accurately reflected in payroll calculations. 

This real-time integration significantly enhances the accuracy and timeliness of payroll processing, ultimately boosting employee trust and satisfaction.

The results

6
days

of payroll processing saved monthly

100% automation

in wages, benefits and tax calculations

Satisfaction score

5/5