Notifications in KAMI Tasks

Notifications in KAMI Tasks

Two things live under this name: the notifications inbox — everything that happened that involves you — and the preferences that decide how each kind of event reaches you.

The inbox

The Notifications page collects what concerns you: assignments, mentions, status changes, comments on tickets you watch. It is the catch-up view for time away — work through it rather than trawling boards to find what moved.

Getting notified about a ticket doesn't require being its assignee: watch any ticket (Watch options on the ticket page) and its activity reaches you too. See Creating and editing tickets.

Choosing what reaches you, and how

In the notification settings you choose per kind of event, with In-app and Email toggled independently, then save. The sensible split for most people: everything in-app, and email only for the events you'd want to interrupt a day off — mentions and direct assignments.

If your company has the Slack integration connected, project activity can also flow into Slack channels — that is configured company-wide by an admin, separately from your personal preferences.

Troubleshooting / FAQ

Q: I'm missing things I should have been told about. Check the preference toggles first — the event kind may be switched off for you. Then check you are actually a watcher/assignee on the tickets in question: notifications follow involvement.

Q: I get too much email. Turn the email channel off per event kind and keep In-app on. You lose nothing — the inbox still records everything.

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