Epics, subtasks and linked tickets

Epics, subtasks and linked tickets

Tickets rarely stand alone. KAMI Tasks gives you three ways to relate them, and each answers a different question.

Epics — "what initiative is this part of?"

An epic is a ticket of type Epic that other tickets belong to. Use one per larger initiative — a feature, a migration, a client project — and put the tickets that deliver it inside.

  • On the ticket page, set the Epic field, and the epic's own page lists every ticket in this epic.
  • On the Kanban board, tickets group into lanes by epic, so the board reads as initiatives rather than a single pile.
  • You can move a ticket into an epic straight from the board's right-click menu — Move to epic.
  • Sprint Insights tracks epic progress, so you can see how far each initiative has come.

Subtasks — "what are the steps of this ticket?"

A subtask is a child of one ticket: a step of the work, not a piece of work in its own right. Add them from the ticket page with Add subtask.

Use subtasks when one person's ticket has several checkable stages. If a "subtask" needs its own assignee, sprint and estimate, it is really a ticket — make it one and put it in the same epic instead.

Linked tickets — "what else should the reader know about?"

Linked tickets connect two tickets without any hierarchy: a duplicate, a dependency, related work in another project. Add one with Add link on the ticket page.

A link is a signpost for the reader, nothing more — it doesn't move status, block anything, or affect reports.

Choosing between them

You want to sayUse
"This ticket is part of the payments revamp"Epic
"This ticket has four steps"Subtasks
"See also KDV-88, it's the same area"Linked ticket

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