Performance notification settings
Use Team Notifications to decide which Performance emails and in-app notifications go out across your company: for example, stop daily overdue reminders by email, turn off "KPI progress updated" alerts to managers, or change the day the weekly goals summary is sent. These are the company defaults. Employees can switch some of them off for themselves, but nobody can turn on a notification you have switched off here.
Where: Performance › Settings › Team Notifications
You need: the Team Notifications right with Write access
How to turn a notification on or off
- Open Performance, select Settings, then Team Notifications.
- Find the notification in its card: Assessment Cycles, Goals, Feedback or Skills.
- Switch In-app, Email or both on or off.
Each change saves straight away. A small spinner next to the title shows it saving. If a save fails, the page reloads the saved settings.
How to change the weekly goals summary day
- In the Goals card, find Weekly goals summary.
- In "Sent every", choose Monday, Friday or Sunday.
To stop the summary, switch its Email off. It has no in-app version.
What Happens Next
- Changes apply to the next notification sent. Nothing already sent is recalled.
- In-app means the notification in KAMI's web app and the push notification on the KAMI mobile app.
- A notification switched off on both channels is not sent to anyone.
- Four notifications can also be switched off by each person, on their own My Notifications page: Assessment submitted by employee, KPI progress updated, Feedback received and Skill endorsed. A person's choice can only turn it off for them, never on. See Your Performance notification preferences.
Every notification
The default is what a company starts with until someone changes it.
Assessment Cycles
| Notification | Who gets it, and when | Default |
|---|---|---|
| Cycle published | Each employee in an open cycle, and their reviewers when there is no self-assessment step. Checked every hour, so people added to a cycle later get it too. | In-app and email |
| Assessment submitted by employee | The employee's reviewers, when the employee submits their self-assessment. | In-app |
| Assessment submitted by reviewer | The employee, when their reviewer submits. Only sent if the cycle lets employees see the reviewer's assessment. | In-app |
| Cycle closed | Everyone in the cycle, when an admin closes it. | In-app and email |
| Overdue — employee hasn't submitted | The employee, every day their self-assessment is past due. Their reviewers get one message a day listing everyone of theirs who is late. Stops after 30 days overdue. | In-app and email |
Goals
| Notification | Who gets it, and when | Default |
|---|---|---|
| Goal cycle published | Each employee in a new open goal cycle. Checked every hour. | In-app and email |
| Goal assigned to me | An employee, when a goal is added to their open cycle. Not the person who added it. | In-app and email |
| KPI progress updated | The reviewer, when the employee saves KPI progress. | In-app |
| Goal marked complete | The employee and the reviewer, when goals are marked complete. Not the person who did it. | In-app |
| Goal cycle closed | Everyone in the cycle, when an admin closes it. | In-app and email |
| Overdue — goal progress not updated | The employee, every day a goal is past its end date and not yet done. Reviewers get one daily list. Stops after 30 days past the cycle's due date. | In-app and email |
| Weekly goals summary | Every employee in an open goal cycle, on the chosen day at 09:00 UTC. Email only. | Email, Friday |
Feedback
| Notification | Who gets it, and when | Default |
|---|---|---|
| Feedback received | The person the feedback is about, when it is submitted. | In-app and email |
| Feedback requested from me | The person asked to give feedback. | In-app and email |
| Feedback acknowledged | The person who gave the feedback, when it is acknowledged. | In-app |
Skills
| Notification | Who gets it, and when | Default |
|---|---|---|
| Skill endorsed | The person whose skill was endorsed. | In-app |
Sent outside these settings
These go out whatever you set here:
- Probation feedback requests from automations, by email and push.
- An assessment returned to someone for changes, by email.
- Goal acknowledgement requests and reminders, when a goal cycle requires acknowledgement.
- Digests for cycle watchers. Watchers of a goal cycle get theirs on the weekly summary day, even if the summary is switched off. To stop it, remove yourself as a watcher.
Tips
- Keep overdue reminders on email for the first cycles. They are what gets late self-assessments in. Turn email off once people are used to the rhythm, and leave in-app on.
- KPI progress updated is noisy for managers with big teams. Leave it in-app only, which is the default.
- Pick the summary day for your week. Monday sets up the week. Friday reviews it.
- Tell people before switching an email off. Someone relying on an email reminder will simply miss the deadline.
Troubleshooting / FAQ
Q: Someone says they didn't get an email. Check the Email switch for that notification here, then ask them to check My Notifications if it is one of the four they can switch off. Also check their email address in KAMI.
Q: Someone gets emails but no in-app notifications. In-app notifications only reach people who have signed in to KAMI on a device with notifications allowed.
Q: Why is the in-app switch greyed out for the weekly summary? It is email only.
Q: My changes don't save. You need Write access on Team Notifications. With Read only you can see the page but changes are rejected.
Q: Can I set notifications for one department only? No. These settings apply to the whole company.