Announcements
Announcements are company-wide posts shown on the dashboard — the message everyone sees when they log in.
Where: My Team › Settings › Communication › Announcements You need: the announcements right
Announcement or notification?
They solve different problems, and using the wrong one is why people say they were never told.
- An announcement is something you decide to say — a policy change, an office closure,
a new benefit. It waits on the dashboard for people to see.
- A notification is triggered by an event — a request needing
approval, a document to sign. It goes to the person it concerns.
If it concerns one person and needs action, it is not an announcement.
They only reach people who log in
An announcement is passive: it sits on the dashboard until someone visits. That has two consequences worth planning around.
People who have not activated will never see it. Check Invites & Activation before relying on an announcement to reach everybody — particularly for frontline staff who may rarely open KAMI.
Anything urgent needs another channel too. An office closure tomorrow should not depend on people happening to log in tonight.
Writing one people read
- Say the thing in the first line. People scan a dashboard; they do not read it.
- Be explicit about what changes and when. "From 1 March" beats "shortly".
- Say whether they need to do anything. Most announcements need nothing, and saying so
stops people wondering.
- Take them down when they expire. A dashboard of stale posts trains everybody to ignore
the space.
That last one is the one that actually determines whether announcements work. The value of the slot is set by how often what is in it is worth reading.