Canteen settings

Canteen settings

Canteen settings decide who gets canteen credits, how many and when. Use this page to give a group of employees daily meal credits, either some time after they check in or at a fixed time each day, and to email a usage report that flags credits used without attendance or outside a shift. Employees spend the credits at the canteen tablet.

Where:

  • Settings › Calendar › Canteen Settings
  • Attendance › Tools & Reports › Canteen Credits › the settings button

You need:

  • The Attendance Settings right, to add or change credit awards and the usage report
  • The Attendance Manager right, to open the Canteen Credits report

Which mode to use

Each credit award has a Mode:

ModeCredits are issuedUsable untilUse it for
On attendanceMin Hours after the employee checks inThey check outMeals earned by being at work
Fixed timeAt the Award time on the chosen days, to those scheduled to work thenValid for (hours) after the award timeSet meal times, such as a lunch or night-shift meal

Canteen credits never reach payroll. They are not pay, and nothing is deducted for them.

How to add a credit award

  1. Open Canteen Settings and select Add.
  2. Enter a Name, such as "Lunch".
  3. Under Employees, choose one or more groups.
  4. Enter the Daily Credits.
  5. Choose the Mode.
  6. For On attendance, set Min Hours: the hours past check-in when credits are awarded. The default is 2 hours, up to 24.
  7. For Fixed time, pick the days, then set:

- Award time: the local time credits are issued, in each employee's branch timezone - Valid for (hours): how long they stay usable, 1 to 168 hours - Schedule window: only employees whose shift is in progress at the award time, or starts within this long after it, get credits. The default is 2 hours.

  1. Leave Active on and select Save.

A fixed-time award needs an Award time and at least one day, or it will not save. To change an award later, select Edit on its card. Delete removes it after you confirm.

How to send the usage report

  1. Select Usage report.
  2. Turn on Enabled.
  3. Choose the Frequency: Daily or Weekly. For weekly, choose the day in Send on.
  4. Under Recipients, choose the group to email.
  5. Select Save.

The report goes to every member of the group after 12:00 in the company's primary branch timezone. It covers complete days up to yesterday and lists credits used with No valid attendance record or Consumed outside scheduled shift. Last sent shows the last run. A daily report sends one email per day, so days missed during downtime still get their own.

What Happens Next

  • KAMI checks every two minutes and issues credits that are due.
  • On attendance: someone in more than one matching group gets the credits of each award, once per shift, and only while their check-in is valid and open. Unused credits stop working when they check out.
  • Fixed time: each employee gets at most one fixed-time award a day, however many match. Shifts long enough to cover two award times still get one.
  • At the canteen tablet, a purchase uses the employee's credits first. Anything over their balance is recorded as cash. If they have no usable credits, the tablet shows No scheduled credits available at this time.
  • Every award and use is listed in the Canteen Credits report, which you can export.

Tips

  • Use Fixed time for set meal breaks. It does not depend on someone remembering to check in.
  • Give morning and night shifts separate fixed-time awards, each with a sensible Schedule window. Each employee then gets the one that matches their shift.
  • Turn on the usage report from day one. It is the only place that shows credits used by someone who was not at work.
  • Pause with Active rather than deleting while you test an award.

Troubleshooting / FAQ

An employee got no credits. Check they are in one of the award's groups, the award is Active, and for On attendance that they checked in and Min Hours has passed. For Fixed time, check their shift falls inside the Schedule window on one of the chosen days.

Credits disappeared before lunch. On attendance credits only work while the employee is checked in. If they checked out, use Fixed time instead.

Nobody receives the usage report. Check Enabled is on and a Recipients group is chosen with members in it.

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