Asking for feedback and endorsements
Want to know how you are doing, or show what you are good at? This guide covers asking colleagues for feedback on you, answering when someone asks you, confirming you have read feedback you got, adding skills to your profile, and asking colleagues to endorse them. Everything here happens in the Performance module, and none of it needs a manager to set it up.
Where: Performance › Feedback and Performance › Skills
You need: Performance access. Your company's roles decide the rest. If a button is greyed out with You do not have permission to give feedback., ask your HR admin.
How to ask for feedback on yourself
- Open Performance › Feedback and select Request Feedback.
- Choose the Feedback type. Private means only you and the person answering can read it. See who can read each type.
- Under Feedback providers, search for each colleague in Search Employees.
- Change the Feedback topics to the questions you want answered, or add more with Add Custom Topic.
- Select Request.
Each colleague gets an email and a notification. You are not told when they answer: check Feedback from time to time.
How to answer when a colleague asks you
- Open Performance › Feedback. The request is under Teammates asking for your feedback. on the right. The link in the email takes you straight to it.
- Click the colleague's name.
- Choose a Rating from 1 to 5 stars.
- Write an answer in every topic. You cannot skip one.
- Select Submit. You cannot change it afterwards.
How to give feedback without being asked
- Open Performance › Feedback and select Leave Feedback.
- Choose the colleague in Profile.
- Choose the Feedback type, a Rating, and write in every topic.
- Select Submit. They are told they have new feedback from you.
How to acknowledge feedback you got
- Open Performance › Feedback. A banner shows how many are waiting. Select Open first.
- Read it, tick I have read and understood this feedback., and select Acknowledge.
The person who wrote it is told you have read it. It does not mean you agree, and it cannot be undone.
How to add skills to your profile
- Open Performance › Skills and select Add Skill.
- Tick your skills. Type in Search your skills... to find one.
- Missing one? Type it under Create a new skill and select Create. First check it is not already there under a different name.
- Select Add skills.
How to ask colleagues to endorse you
- Open Performance › Skills and select Get Endorsed.
- Tick the colleagues who have seen your work.
- Select Request.
They are not notified: your name just appears in their Endorse others card. Send them a quick message too.
How to endorse a colleague
- Open Performance › Skills. Under Endorse others, click the person who asked, or select Create Endorsement to pick anyone.
- Tick each skill you have seen them use and add a comment in Comments....
- Select Endorse. They get a notification naming the skills.
What Happens Next
- Your My average feedback card shows the average of the feedback you can read about yourself.
- Feedback that is Confidential is never shown to you, even though you may be told you have new feedback.
- Your skills and endorsements show on your performance profile, where your manager can see them.
- Nothing here resets at the end of a review cycle.
Tips
- Ask soon after a piece of work, while people remember it.
- Ask three to five people, not the whole team.
- Ask a real question. "What should I do differently in client meetings?" gets a better answer than "Any feedback?".
- When you give feedback, say what you saw. "Your handover notes saved me an hour" is useful; "Great job" is not.
- Add a few specific skills and get them endorsed, rather than ticking every skill in the list.
Troubleshooting / FAQ
Q: I asked for feedback but can't see the answer. They have not answered yet. Answers only appear once submitted.
Q: Why can't I pick Public? Your role does not allow public feedback. Choose Private or Private and confidential.
Q: Submit doesn't work. Pick a star rating and write in every topic. Remove topics you do not want to answer.
Q: Can I give feedback anonymously? No. Your name is always shown on feedback you give.
Q: I got a "new feedback" message but there is nothing new. The feedback is Confidential, so only its writer and Performance admins can read it.
Q: How do I remove a skill from my profile? You can't yet. Ask your HR admin.