Biometrics report and device settings
This page shows fingerprint and Face ID registration coverage — who has enrolled and who has not — with summary stats above a per-employee table.
Where: My Team › Reports › Biometrics (also linked from Settings › Documents & Compliance) You need: the manage others right
Enrolment is the thing to watch
Biometric clock-in only works for people who have registered. Someone who never enrolled cannot clock in that way, and will either use another method or not clock in at all.
That makes this a rollout report. While you are introducing biometric attendance, coverage is the number that tells you whether it is actually working, and the table tells you exactly who to chase.
Read it alongside activation
Enrolment and account activation are different things, and both have to happen. Someone can have an active KAMI account and no biometric registration, or the reverse.
If attendance data is patchy for a group of people, check both this report and Invites & Activation before assuming the devices are at fault.
When coverage stops improving
A stalled figure usually means one of:
- People are not physically near a device — remote or field staff cannot enrol at a
kiosk, so they need a different clock-in method rather than chasing.
- Enrolment was never part of onboarding — new joiners are added but never taken through
registration, so coverage drifts down as headcount grows.
- A device is faulty — if the gap is confined to one location, look at the device before
the people.
The third is worth checking first, because it is the quickest to rule out.
A note on biometric data
Biometric identifiers are sensitive personal data in most jurisdictions, and are usually subject to specific consent requirements. Confirm your obligations before rolling this out — this report tells you who has enrolled, not whether you were entitled to ask them to.