Notification events reference
Use this to find out what a notification on the Notifications page means, who it goes to, and which channels it can use: Tardy, Late Check-In, Contract Expiry, Weekly Summary, Kita daily message and the rest. If you want to turn something on or off, or stop too many emails, the steps are in Notification settings. This page lists every event row and what it does.
Where:
- Company defaults: My Team › Settings › Communication › Notifications
- Your own: your profile › Notifications
You need: the Company Notifications right to change the company defaults.
How to read a row
- Find the event with Search notification events…, or filter the rows with All, Enabled, Off or Overridden.
- The channel columns are Dashboard, Browser, Mobile and Email. A dash means that channel is not offered for the event. Select a column heading to switch that channel for every row shown.
- Reminders sets when a dated event is sent. In Time & Leave it is minutes after the shift time. Elsewhere it is days before the date.
- Also notify adds the manager, approver or other recipient named for that row, where the row allows it.
- Group sends a copy to everyone in a profile group as well. It is offered in Time & Leave.
Time & Leave
Only people who manage others see this section on their own profile.
| Event | What triggers it | Normally goes to |
|---|---|---|
| Tardy | An employee clocked in after their shift start | Manager |
| Late Check-In | It is getting late and the employee still has not checked in | Manager |
| Failed Check-In | The shift started and no check-in was recorded before the cutoff | Manager |
| Failed Check-Out | The shift ended and no check-out was recorded before the cutoff | Manager |
| Remote Check-In | A check-in from outside an assigned work location | Manager |
| Geo-Tracking | A location captured outside the assigned geofence | Manager |
| Undertime | An employee clocked out before completing their required hours | Manager |
| Event Request | A team member submitted an attendance event for approval | Approver |
| Event Amendment | A team member asked to change an event already approved | Approver |
| Leave Request | A team member submitted leave for approval | Approver |
Tardy, Late Check-In, Failed Check-In and Failed Check-Out are set by the company for everyone. Employees cannot override them, and their reminder timing is fixed.
Employee Profile
| Event | What triggers it | Reminder |
|---|---|---|
| Contract Expiry | An employment contract is coming up to its end date | Days before |
| Document Expiry | A stored document, such as a visa, licence or ID, is about to expire. Also tells the manager | Days before |
| Document Request | HR asked the employee to upload a document. Reminders follow until they send it | None |
| Probation Period | Probation is due to close and needs a decision | Days before |
| Upcoming Termination | A scheduled termination date is approaching | Days before |
| Profile request | The employee asked to change something on their own record. Also tells the manager | Days before |
| Anniversary | A work anniversary is coming up | Days before |
| Birthdays | An employee's birthday is coming up | Days before |
Payroll, Expenses and Benefits
| Event | What triggers it | Channels |
|---|---|---|
| Payslip Calculated | A payslip has been calculated and released to the employee | Email only |
| Expenses | An expense claim was submitted, approved or declined | All |
| QuickPay claimed | An employee claimed a QuickPay advance against their next payroll. Only for people who receive QuickPay alerts | All |
General and KAMI AI
| Event | What triggers it | Channels |
|---|---|---|
| Public Holidays | An upcoming public holiday on the company calendar | Some |
| Weekly Summary | The weekly digest email every Monday. See Setting Up the Weekly Digest Email | Email only |
| Device Offline | Attendance devices stopped reporting past the offline threshold. One alert, to people with Device Monitoring | Some |
| Document Execution | A document was sent out for signature, or completed | Some |
| Kita daily message | What Kita prepared overnight, once a day. Push if the person has the mobile app, otherwise email, never both. Untick both to mute it | Mobile and Email |
What Happens Next
- A change to a company default reaches everyone who has not overridden that event, from the next event onwards.
- A row an employee has changed shows as Overridden on their profile. Their choice wins.
- Turning a channel off never stops the event itself. A leave request still goes to the approver's inbox with every channel off.
Tips
- Keep Email for events someone must act on: Leave Request, Event Request, Profile request and Contract Expiry.
- Set two reminders for Contract Expiry and Probation Period, for example 30 and 7 days before, so there is time to decide.
- Use Group in Time & Leave when a supervisor who is not the manager needs to know about tardiness.
Troubleshooting / FAQ
Q: Why can't an employee turn off Tardy alerts? Tardy, Late Check-In, Failed Check-In and Failed Check-Out are set by the company for everyone.
Q: Why is there only an Email box for Weekly Summary? The digest is an email. Other channels are not offered for it.
Q: Can notifications go by SMS? No. The channels are Dashboard, Browser, Mobile and Email.