Certificates
A certificate is the record that someone completed a learning path. It carries an ID, and it can expire — which is what makes it useful for anything that needs periodic renewal.
Where: LMS › Team learning › the learning path You need: the rights to build LMS content
How certificates work
A certificate template belongs to one learning path. When a learner completes that path, a certificate is issued against their enrolment.
| Setting | Purpose |
|---|---|
| Title | What appears on the document |
| Description | Additional text printed on it |
| Template file | The document template used to render it |
| Validity months | How long it is valid — blank means no expiry |
Each issued certificate has a certificate ID, which is what someone quotes when verifying it.
Validity is the setting that earns its keep
💡 Set validity months for anything that genuinely needs refreshing — safety, compliance, regulated procedures. A certificate with no expiry says the person did the training once, which is true and often not what you need to know.
An expiry gives you something to report on: who is certified now, rather than who was ever certified. Without it, a certificate from four years ago looks identical to one from last week.
A certificate is only as good as the assessment behind it
This is worth being blunt about. A certificate is issued on path completion, and completion means every module was marked done.
⚠️ If the path's assessments have no passing score, any score passes — so a learner can answer everything wrongly, complete the path, and be issued a certificate. If you intend the certificate to evidence competence, set passing scores on the assessments first. See Module content and assessments.
How to set one up
- Open the learning path in Team learning.
- Add a certificate template: title, description and template file.
- Set validity months if it should expire.
- Confirm the path's assessments have passing scores.
- Complete the path yourself and check the issued certificate renders correctly.
What Happens Next
- Completing the path issues a certificate against the enrolment.
- The certificate carries an ID and, if configured, an expiry.
- Learners can see their certificates in My Learning.
- Re-enrolling someone and having them complete again issues a new certificate — which is how annual refreshers work.
Tips
- Check the rendered certificate before anyone earns one. Template problems — a missing name, an overflowing title — are only visible on a real issued document.
- Set an expiry on anything regulated, and diary the renewals. Nothing in KAMI chases an expiring certificate.
- Make sure the assessments actually gate it. A certificate backed by an unscored assessment is worse than none, because it looks like evidence.
- Keep the title precise. "Fire Safety Awareness — 2026" is verifiable; "Training Certificate" is not.
- Do not delete a path that has issued certificates. Close it instead, so the record survives.
Troubleshooting / FAQ
Q: A learner completed the path but got no certificate. That path has no certificate template configured.
Q: The certificate shows wrong details. Check the template file and the title and description on the template.
Q: When does a certificate expire? After its validity months. Blank means it never expires.
Q: How do we handle annual recertification? Re-enrol the learner; completing again issues a new certificate.
Q: Can we verify a certificate someone shows us? Yes — each has a certificate ID.